If your Philips Tower Fan emits a strange smell, find possible causes and solutions below.
There is a plastic smell during the first use
The first few times you use your appliance, you may smell a plastic scent — this is normal for new appliances. However, if the fan produces a burnt smell, turn it off, unplug it from the wall socket and contact us for further assistance through philips.com/contact.
The aroma pad needs to be replaced
Your tower fan is equipped with an aroma diffuser to use with essential oil. The scent of essential oil could change or become weaker after applying it for a while. When it gets dirty or becomes less aromatic, please replace it with a clean cotton pad that meets hygiene standards.
If the solutions above do not help, contact us for further assistance.
By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein.