If you cannot turn your Philips Tower Fan on and off or switch the modes, please find possible causes and solutions below.
Not turning on
Please ensure that you have plugged the device into the wall socket correctly or try another socket.
Not turning off or switching modes
When the child lock is activated, the appliance will not respond to the remote control or the control panel. You can deactivate the child lock by touching the oscillation button for 3 seconds on the control panel or the lock button on the remote control (as indicated in the below image).
If the appliance still does not work, please contact us for further assistance.
By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein.