• This chime is only compatible with the Philips Home Safety Wireless Video Doorbell. To install the chime, you first need to install and set up your Doorbell. 
• Before pressing the reset button, make sure that the chime is plugged into a plug socket. 
• Press and hold the reset button until you hear a prompt. 

 
If none of these steps work for you, please contact our customer support for further assistance.