My Philips Rice Cooker undercooks rice/multigrain
Published on 26 December 2024
If you notice that your Philips Rice Cooker undercooks rice/multigrain, please find possible causes and solutions below.
The rice/multigrain is undercooked:
- Insufficient water. Use the measuring cup (if provided) to measure the amount of rice.
- Please soak grains with hard shells in advance (red beans, black beans, Chinese pearl barley etc.).
- Before starting the rice cooker, ensure that there are no foreign objects outside the heating element or inside the cooker.
- The heating element is damaged, or the inner pan is deformed. Please bring your rice cooker to a Philips Service Centre or contact us for further assistance
