To find out more about the storage options for your Philips Home Safety Camera, read our article below.
What are the storage options for my Philips Home Safety camera?
Published on 04 August 2024
Supported and unsupported storage options
Supported storage options:
- MicroSD cards: You can use microSD cards with a capacity of up to 128 GB to securely store footage locally.
- Cloud storage: You do not need a subscription to use your Philips Home Safety Camera — our premium Cloud Subscription provides secure cloud storage for your camera's images and videos. This way, you can store your footage remotely, which ensures that you won't lose important recordings even if the camera is tampered with or stolen.
- NAS (Network-Attached Storage): Philips Home Safety Cameras are not compatible with NAS.
How to sign up for Cloud Subscription
You can purchase a Cloud Subscription in the Philips Home Safety app. You can do this in the Cloud Subscription segment of your Profile or under Storage Settings, in your device settings.
From your Profile
From Device settings
Did the above steps help? If not, please contact us for further assistance.
From your Profile
- Go to "Profile".
- Tap "Cloud Subscription".
- Tap "Upgrade to Premium" OR "Subscriptions".
- Tap "Upgrade to Premium" again (if shown).
- Select the Devices you want to link to the subscription.
- Tap "Subscribe".
- You will be taken into the Apple App Store or Google Play Store payment environment to complete the subscription.
From Device settings
- Go to "Devices".
- Tap "Settings" for the device you want to link to the subscription.
- Tap "Storage Settings".
- Under Cloud Storage, tap "Upgrade to Premium".
- Tap "Upgrade to Premium" again (if shown).
- Select the devices for your subscription.
- Tap "Subscribe".
- You will be taken into the Apple App Store or Google Play Store payment environment to complete the subscription.
Did the above steps help? If not, please contact us for further assistance.
