Philips Support

How to use Biometric authentication on my Philips Home Safety app

Published on 09 October 2024
Find out how to secure your Philips Home Safety app using your face, fingerprint or PIN code in the article below.

Setting up Biometric authentication

To set up Biometric authentication, follow the steps below:  

  1. Tap the Philips Home Safety app 
  1. Go to "Profile"  
  1. Tap "Account"  
  1. Switch on "Biometric Recognition"  

 
Now you can unlock and access the app using your face, fingerprint or PIN code.  
   
Note: Biometric Authentication requires the device to support this feature. Check your device's specifications or settings to confirm if it supports Biometric Authentication. 
 
Both PIN code and biometric recognition are defined in the phone settings. 

 

The information on this page applies to the following models: HSP5300/01 , HSP5800/01 .

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