Philips Support

Why does only one side of the heating plate on my Philips steriliser boil?

Published on 19 June 2026

The heater is on the right-hand side of the appliance, and as a result you may observe that boiling only occurs on one side of the plate.

This does not affect the effectiveness of the steriliser. The steam generated by the appliance goes through every corner of baskets to effectively sterilise items inside the appliance.

The information on this page applies to the following models: SCF293/01 , SCF291/01 .

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