To solve this, please switch off your cordless vacuum, check the roller brush and remove any obstructions such as hair, fluff, dirt or dust. To solve this, please switch off your cordless vacuum, check the roller brush and remove any obstructions such as hair, fluff, dirt or dust.
You can do this by following these steps:
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Remove the brush with the easy button.
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Pull out any strands by hand.
Tip: Cut off any tangled strands using scissors (see image A below).
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Snap it back into place.
If the error code still appears after cleaning the roller brush, contact us for further assistance