Philips Support

I cannot upgrade my Philips SoundBar via HCWeSet app

Published on 2017-08-24

If you encounter any problems during a software update via the “HCWeSet” App, please update the product via a USB flash drive following the instructions in the user manual. Please refer to the “Update software” chapter in the user manual ? “Update software via USB.”

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.