Philips Support

My Philips Photoframe does not connect to Wi-Fi

Published on 2017-08-24
  • Check that the SSID, IP address, WEP key, or WPA key matches the setup of your wireless home network. Try to change the SSID on your router to a more unique name to prevent interference with the signals * Change the channel of your home network settings on the router * On your router, consider using a WPA key instead of a WEP key * Check if your router has a turbo mode function. Just switch off this feature if it is available for your router If you're still not able to connect, please click on Contact Us for help from a Consumer Care Agent.
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