No or intermittent sound on my earphones

Headphones/Earphone plug is not fully inserted. Ensure the headphones/earphone plug is fully inserted into the earphone jack * Try another set of headphones, if they work fine with the player then the original headphones may be defective, please contact our customer care center for assistance

The information on this page applies to the following models: PSA110/11 , PSA110/01 , PSA220/11 . Click here to show more product numbers ›

Frequently Asked Questions