If your Philips Masticating Juicer does not work, please find our troubleshooting advice below to simply solve this.
Please check if the pulp container, juicing unit and spout are assembled correctly, i.e. turned to their end position as shown by the locking symbols.
Try to switch the appliance ON again, or continuously press the pre-clean button. If pressing the pre-clean button does not help, clean the juicing unit of your juicer.
The information on this page applies to the following models:HR1897/31 .