Philips Support

My Philips SmartPro Active robot vacuum will not switch on

Published on 2021-07-04

This can have several causes:

Solution: Charge the rechargeable battery. Detailed instructions are in the article 'Charging the SmartPro Active'.

Solution: Make sure the on/off switch on the side of the robot is set to on (“I”) and the robot is connected to the charger or plugged into the docking station. After a few seconds a charging light will light up on the on/off button on top of the robot when successfully connected.

Solution: The robot does not work on mains power. It only works on its rechargeable battery. Therefore, always disconnect the adapter from the robot and the mains before use.

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.