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My Philips SteamCleaner Multi does not release steam

This can have several causes:

1. The steamer has not heated up sufficiently

Let the steamer heat up for approx. 45 seconds. When the light goes out, the steamer is ready for use.

2. You have not pressed the steam trigger fully

Press the steam trigger fully.

3. The water level in the water tank is too low

Unplug the steamer and refill the water tank.

4. The water tank is not in place

Insert the water tank properly.

5. You are holding the steamer upside down, which makes it impossible for the steamer to suck up water from the water tank

Hold the steamer in the upright position.

6. You are holding the steamer in a horizontal position on the garment on a flat surface

This steamer is designed to be used in an upright position on hanging garments. Do not use the steamer in a horizontal position or on garments in a horizontal position.

If the above solutions did not solve your problem, please contact the Philips Consumer Care Centre in your country.

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