If you see any leakage from your Philips Sonicare AirFloss, check out our tips below on how to solve this issue.
Leakage from the nozzle
If the leakage is coming from the nozzle area, try to remove and re-insert it to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle; this is normal.
Leakage from the reservoir
If the leakage is coming from the reservoir, there are two solutions you can try.
After re-filling the reservoir with water/mouthwash, ensure that the reservoir door/cover is closed. You should hear a clicking sound.
Too much water/mouthwash
Ensure that you do not put too much water/mouthwash inside the reservoir.
Still leaking or have questions? Contact our Consumer Care Agents for further assistance or visit our support page.