Discover the path to partnership
By Philips ∙ Featuring Mackenzie Health ∙ Feb 14, 2023 ∙ 20 min read
What’s the secret to a great healthcare partnership that evolves and extends in value? It often comes down to shared purpose and a willingness to collaborate. Discover the path to partnership to see how we partnered with Mackenzie Health in Canada to make a real difference to healthcare operations.
Customer story at-a-glance
Explore Mackenzie Health and Philips’ partnership
Episode 1: The importance of operations Discover the importance of operations, combining care with commerce and recognizing the opportunity to innovate operationally.
Episode 2: How the partnership began How the partnership was initiated – risk and reward recognizing, the importance of people, not just technology.
Episode 3: Building teams, processes, and technology The governance, planning, building teams, process, systems, protocols and new spaces – all innovated by a multidisciplinary approach.
Episode 4: Finetuning and implementation Things take shape with plans for design & construction.
Episode 5: Operational intelligence in action See the effects of operational intelligence and how it works day-to-day.
Episode 6: Unlocking clinical value How this new model has contributed to clinical improvements and make impact in people’s lives
Episode 7: A growth mindset Continuous learning and improvement is at the heart of operational intelligence. See how the course corrections played out. Discover how we are planning for the next phases and how data is driving our ongoing improvements.
