2. Identify the Production Code Number on the appliance. This is a four-digit number printed into the plastic of the body of the appliance under the lower right-hand corner of the product information area.
The following Production Codes are affected:
For Product Type Number HP4930, the affected Production Code Numbers are those between 0000-1104
For Product Type Number HP4931, the affected Production Code Numbers are those between 0000-1104
If your appliance is affected, you should bring your product to exchange at the following authorised service centers: