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How do I change the intensity settings within the Sonicare app?

You can easily change your toothbrush intensity settings within the Sonicare app.

  1. Open the Sonicare app.
On the pre-brushing screen, tap the ^ button to expand the toothbrush settings. Tap Low, Medium or High intensity on the top half of the screen.
  1. When you see a tick on the update screen, your intensity has been successfully changed. Your new intensity will also be indicated on the handle.
  2. Tap the < arrow to start brushing with your new intensity.

Note: intensity settings are adjustable for your comfort. For optimal results, we recommend using the high intensity setting.

The information on this page applies to the following models: HX9912/36 , HX9912/51 .

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