Philips Support

PLAYER PROBLEM! CONNECT TO PC message on my MP3 player

Published on 2017-08-24

IMPORTANT! You will lose all files on your player. 1. Connect your player to the PC . 2. Open Windows Explorer. 3. Open “My computer”, select your player. 4. Right click and select “Format”. Select FAT or FAT32 file system and press start to format your player.

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.