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    Customer support for
    healthcare professionals

    Helping you quickly find what you need

    Customer support for healthcare professionals

    Helping you quickly find what you need

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    Want to speak to a technical or sales representative via phone, or get a mailing address?

    Services requests

    Contact Philips Malaysia | Philips

     

    Contact our customer service team and get personal help for all your product related questions. Choose your product category and contact options below.

    Education and training

    By professional role

    By professional role 
    Get more out of your product investment and continuously enhance your clinical knowledge and skills.

    By clinical application

    By clinical application 
    Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

    Browse full catalog

    Browse the full catalog 
    Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

    Technical support for healthcare products

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    For enquiries about Philips Healthcare products in the Malaysia please contact:

    Customer Care Line (Repairs and Maintenance)

    1800 886 188 

    General Enquiries
    603 7965 7488

    Philips Health Systems Malaysia

    Philips Malaysia Sdn Bhd, Level 9 Menara Axis, No. 2 Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia

    Healthcare sales enquiries

    Provider or Healthcare Professional mobile

    Please complete an enquiry form to connect with a sales representative

    Service request guidance

    Most service requests require a basic set of information in order for our representatives to create a new ticket. Having the following information available prior to calling can help expedite your request and hopefully shorten your call time.
    Please have handy:

    • Serial number
    • Hospital location
    • Name/Surname of the contact
    • Name/Surname of the referral people to be contacted, if different from the contact
    • Short description of the issue

    • Troubleshooting attempted to solve the issue
    • Has Philips technician was already informed about the issue? If yes, we need the name of the technician
    • Any special requirements you might have, for instance, specific day when it is not possible to stop the device to fix the issue, Covid-19 or other access restrictions, etc.

    We are always interested in engaging with you.

    Let us know how we can help.

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